Check-in: 3:00 PM
Check-out: 12:00 noon
Early check-in or late check-out may be accommodated subject to availability. Please check with the front office for confirmation.
Q2. Can I cancel my reservation?
Yes, you may cancel your reservation up to 2 days before the arrival date by contacting the hotel directly.
Q3. Does the hotel provide parking?
Yes, we offer complimentary basement parking for all in-house guests.
Please ensure your parking ticket is verified at the front office counter before exiting.
Q4. Do you have connecting rooms?
Yes, we offer connecting rooms for added convenience, especially for families or groups. Connecting rooms are available between:
Deluxe King and Deluxe Twin
Executive Premier King and Executive Premier Twin
Please note that connecting rooms are subject to availability. Guests are encouraged to request this option during booking or contact our front desk for confirmation.
Q5. Does the hotel provide airport or city transfer services?
Yes, we offer airport pickup and drop-off services for an additional fee.
To arrange a transfer, we recommend booking directly with our team via phone or email.
All transfer services are subject to availability.
Q6. Is the hotel near popular attractions?
Yes, our hotel is conveniently located near several popular attractions in Kota Bharu, including:
Kota Bharu City Centre , Siti Khadijah Central Market , Cultural Centre Gelanggang Seni & Istana Jahar, Local food and dining spots.
*In addition, the hotel building is directly connected to Billion Supermarket, providing easy access for shopping and daily essentials.
Q7. How do I redeem my e-voucher?
You can redeem your voucher for a table reservation through the Voucher Purchase page. Simply follow the instructions provided on the page to complete your redemption.
